Welcome to the All Access Pass
Admin Support page!
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Support videos (in English)
Admin
Uploading Users (5:28)
Adding one user (1:15)
Deactivating and using the 10% overage (2:08)
Making someone a facilitator (1:49)
Virtual certification and resources to teach (1:52)
Downloading a list of users (0:49)
Completion Reports (3:08)
Admin not being able to see content? (2:13)
Managing the library (2:22)
Using deep links (2:11)
Creating Teams (0:57)
Assigning Users to Teams (3:16)
Managing Team Libraries (4:05)
Assigning Content (2:33) NEW!
Assigning a Team Admin (1:13) NEW!
Team Admin
Adding Users (1:55) NEW!
“Send Email” (1:11) NEW!
Team Admin: Giving Facilitator access (1:05) NEW!
Facilitators
Virtual certification and resources to teach (1:52)
Facilitators getting participant guides (1:59)
Users
Logging in (2:21)
Library and My Learning (2:49)
Completed (0:35)
Changing user info (1:10)
Accessing content via direct link (1:15)
Participant guides (1:27)
Assigned content (1:12) NEW!
“Bookmark” (0:49) NEW!
User Guide (0:54) NEW!
Logging in and using Jhana (2:15) NEW!
Support
If you have any questions or need assistance please contact adminsupport@franklincovey.se
Support videos for new interface (in English)
Admin
Accessing Admin View (0:50)
Uploading Users (3:48)
Adding one user (1:16)
Sending Automated Email (1:33)
Creating Teams (2:08)
Turning content Off/On (2:55)
Assigned and Hidden Content (1:31)
Deep links (0:49)
Changing User Role (0:59)
Completion Report (3:02)
Facilitators
Accessing Facilitator Materials (2:13)
Accessing Learner Content as an Admin/Facilitator (1:19)
Related Solutions (1:02)
All Users
Setting up Password (1:53)
Logging In (1:36)
Accessing Content as a Learner (1:19)
Assigned Content (0:56)
Completed (0:40)